Contact Us

Phone

1 855 692 6728
Monday to Friday 9AM to 7PM EST

Email

csr@coravin.com

Address

34 Crosby Drive, Suite 101
Bedford, MA 01730

Purchasing from the Coravin Wine Shop

 

What is the Coravin Wine Shop?

After a decade of building relationships with trusted experts in the wine world, Coravin is inspiring exploration and demystifying wine for novices and long-time wine lovers alike with the Coravin Wine Shop. The Coravin Wine Shop offers a broad selection of time-honored labels as well as a collection of highly sought after and allocated bottles curated by in house wine experts and resident sommeliers.

Note that certain Coravin policies including the 30-day risk free trial and the Coravin-specific warranty do not apply to the Marketplace or to the Wine Shop.


What types of wines will I find on the Coravin Wine Shop?

The Coravin Wine Shop offers a broad selection of time-honored labels as well as a collection of highly sought after and allocated bottles curated by in house wine experts and resident sommeliers.
 

Why does Coravin now offer wine for sale?

Coravin opened the Coravin Wine Store to make it easier for our current customers and all wine lovers to easily shop for wines that will enhance their wine experience and encourage exploration.

 

Why should I purchase from the Coravin Wine Shop?

The Coravin Wine Shop provides the shopper with a secure environment to purchase a carefully curated blend of wines designed to enhance your wine experience and encourage exploration in your wine journey. It is a one-stop shop for any wine lover!
 

How do I find specific product information regarding Coravin Wine Shop offerings?

Please refer to the specific wine page for details regarding the individual wines offered.


Orders & Shipping

 

Can I purchase from the Coravin Wine Shop and ship to anywhere in the United States?

No, there are several states which do not allow for direct-to-consumer delivery. You cannot ship to the following states: Alabama, Alaska, Arkansas, Delaware, Hawaii, Kentucky, Mississippi, Rhode Island, or Utah.

 

Can I ship to multiple addresses on the same order? 

No, each order can contain only a single shipping address. If you need to ship to multiple addresses, each address will require a separate order.

 

Will I be charged for shipping?

Coravin Club members whose order includes 12 bottles or more will have the shipping included. There will be an introductory special which will offer shipping included on orders of 6 bottles or more.

Non-club members will be charged the cost of shipping on all orders. The charge will be based upon the total amount order and the final shipping address.

 

Will I receive an order confirmation for my Wine Shop order?

Yes, you will receive an order confirmation within minutes of placing your order. It will be sent to the email address provided at point of purchase.

 

Will I receive multiple order confirmations for my order?

Yes, if you order from both the Coravin product stores and the Coravin Wine Shop you will receive two order numbers and two order confirmations

 

Will I receive a shipping confirmation for my Coravin Wine Shop order?

Yes, you will receive a shipping confirmation with the appropriate tracking number for each order.

 

When will my Coravin Wine Store order ship?

Most orders will be received within 3-5 days of ordering the wine(s).

 

Will I be charged sales tax?

If sales tax on wine purchases is required for the address to which the order is shipping, then sales tax will be calculated and charged.

 

Can I ship Coravin Wine Shop products internationally?

Not at this time.

 

Are there any restrictions regarding purchasing from the Coravin Wine Store?

Yes. You must be 21 or older to purchase from the Coravin Wine Shop.

 

How do I get Free Shipping from the Coravin Wine Store?

Coravin Club members whose order includes 12 bottles or more will have the shipping included. Note however, that there will be an introductory special which will offer shipping included on orders of 6+ bottles or $199+!

Non-club members will be charged the cost of shipping on all orders. The charge will be based upon the total amount order and the final shipping address.

 

How can I check on my Coravin Wine Store order?

You will receive a confirmation email that will include an order number for your Coravin Wine Sales order, (if you have purchased Coravin products you will receive a separate order confirmation for that order). You will also receive an email with tracking information for the Coravin Wine Sales order which will allow you to check with the carrier on status of delivery. If you need additional assistance please contact Coravin Customer Care at csr@coravin.com or by telephone at 855 692 6728.

 

Do I have to sign for my Coravin Wine Store order?

Yes, there must be someone over the age of 21 to receive the order from the Coravin Wine Store. If delivery is attempted and on one is available, you will be contacted to confirm delivery timing.

 

What methods of payment is accepted for Coravin Wine Store orders?

We accept payment via MasterCard, VISA, Discover Card, and American Express. We do not accept checks or cash. Please note that we only accept one form of payment per order.[JW1] 

 

Can I split my payments between credit cards?

No, the Coravin Wine Store can only accept one form of payment per order.

 

Can I use gift cards to make my purchase?

No, at this time the Coravin Wine Store cannot accept gift cards for payment.


Returns & Warranty

 

Are the products on the Coravin Wine Store covered under the Coravin 30-day risk free trial?

No, this policy does not apply to the Coravin Wine Store.

 

How do I return a Coravin Wine Store purchase?

Please contact Coravin Customer Care via email at csr@coravin.com or via telephone at 855 692 6728 to review the process.